Retail Sales Representative
2 weeks ago
As a prominent industrial distributor with a focus on North America, Japan, and the United Kingdom, we are dedicated to ensuring global operations run smoothly by catering to over 4.5 million clients with innovative solutions and strong customer relationships. With significant annual sales, we prioritize delivering value to our clients, nurturing a vibrant workplace culture, and achieving robust financial outcomes.
Our inclusive environment encourages personal and professional growth, allowing you to contribute to the safety and efficiency of businesses. Recognized as a 2024 Glassdoor Best Place to Work and a Great Place to Work-CertifiedTM organization, we invite enthusiastic individuals to join our team as we continue to set industry standards for the next century.
Position Overview:
In the role of Branch Sales Associate (part-time, approximately 25 hours per week during first shift weekdays), you will engage with walk-in customers, providing solutions through your expertise, friendly demeanor, and proactive approach. Your focus will be on maximizing sales potential, fostering customer loyalty, and surpassing customer expectations. Throughout your shift, you will alternate between assisting customers and performing various warehouse responsibilities, reporting directly to the Store Manager.
Your Responsibilities:
- Oversee the complete customer journey, ensuring proper product selection, accurate order processing, safe product handling, and loading of customer vehicles.
- Identify opportunities to enhance sales and promote customer loyalty.
- Adjust communication methods to suit various audiences, whether in person, via phone, or through email.
- Prepare and organize will-call orders and shipping products.
- Manage customer backorders and assist with stock organization.
- Support merchandising efforts and maintain showroom inventory.
- Conduct inventory assessments.
- Become proficient in navigating various computer systems for customer and warehouse tasks.
- Maintain cleanliness and organization to meet company standards.
- Adhere to safety protocols and comply with all operational standards, including the use of personal protective equipment.
- Availability to work flexible hours within branch operational times.
- Ability to lift up to 50 pounds independently and heavier items with assistance.
- Willingness to learn and operate powered industrial equipment.
- Comprehensive medical, dental, vision, and life insurance coverage starting from day one.
- Generous paid time off (PTO) and six company holidays annually.
- 6% 401(k) company contribution with each paycheck.
- Employee discounts, parental leave, and additional perks.
We are dedicated to creating an inclusive and accessible environment, providing reasonable accommodations for individuals with disabilities throughout the application and employment process. If you require assistance during the application or selection process, please inform us so we can offer the necessary support.
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