Current jobs related to Pawn Broker - Deerfield Beach, Florida - QUEEN OF PAWNS 14

**Job Summary:**

We are seeking a highly motivated and customer-focused Pawn Broker / Sales Associate to join our team at Queen of Pawns 14. As a key member of our sales team, you will be responsible for providing exceptional customer service, securing loans, and making sales of various items in our store.

Key Responsibilities:

• Customer Service: Deliver outstanding customer service to every customer, ensuring a positive experience and building strong relationships.
• Transaction Management: Accurately use our Pawn Master system for all transactions, including pawn loans, sales, and layaways.
• Inventory Management: Ensure all merchandise is properly labeled and stored, and pull items from storage as needed for display.
• Security and Safety: Actively participate in security procedures and follow safety protocols to maintain a secure and safe work environment.
• Teamwork: Collaborate with colleagues to achieve sales goals and provide support as needed.

Requirements:

• Education: High school diploma or equivalent preferred.
• Computer Skills: Basic computer knowledge and skills required.
• Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex information clearly.
• Math Skills: Basic math skills required for accurate transaction processing.

Preferred Qualifications:

• Customer Service Experience: Previous experience in customer-facing roles, with a focus on providing exceptional service.
• Sales Experience: Experience in sales or retail environments, with a proven track record of meeting sales targets.
• Teamwork and Collaboration: Ability to work effectively in a team environment, with a focus on collaboration and mutual support.

Competencies:

• Diversity and Inclusion: Demonstrated commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive work environment.
• Customer Service: Proven ability to deliver exceptional customer service, with a focus on building strong relationships and resolving customer complaints.
• Communication: Excellent written and verbal communication skills, with the ability to articulate complex information clearly.
• Problem-Solving: Ability to identify and resolve problems in a timely and effective manner, with a focus on finding creative solutions.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Continually required to stand
• Frequently required to walk
• Continually required to utilize hand and finger dexterity and reach with hands and arms
• Occasionally required to sit, walk, climb, balance, bend, stoop, crouch, kneel, crawl and smell
• Continually required to talk or hear
• While performing the duties of this job, the noise level in the work environment is usually moderate.

· The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus