Team Lead

1 week ago


West Hartford, Connecticut, United States Tempur Sealy Full time
Tempur-Pedic Team Lead

As a key member of our management team, the Tempur-Pedic Team Lead plays a vital role in delivering exceptional customer service while promoting and selling our premium products. This individual will serve as a trusted leader, providing guidance and support to store associates when the Store Manager is unavailable.

Key Responsibilities:
  • Leadership and Supervision: Collaborate with management to drive overall store leadership and supervision, ensuring a seamless customer experience.
  • Brand Awareness and Advocacy: Develop and execute strategies to increase brand awareness and advocacy, driving sales and exceeding projected store goals.
  • Recruiting and Development: Assist in recruiting, hiring, and developing store associates, fostering a culture of excellence and growth.
  • Customer Experience: Provide premium customer service, building strong relationships with consumers and ensuring their needs are met.
  • Visual Merchandising and Brand Presentation: Support management in maintaining high standards of visual merchandising and brand presentation, creating an engaging and immersive shopping experience.
  • Financial Management: Ensure accurate and timely financial management, including budgeting and forecasting.
  • Store Operations: In the absence of store management, provide leadership and guidance to ensure the store operates to Tempur-Pedic standards.

Tempur Sealy is an Equal Employment Opportunity and Affirmative Action employer, committed to providing equal opportunities to all employees and applicants. We prohibit discrimination and harassment based on protected characteristics, including race, color, religion, age, sex, national origin, disability status, and more.

Requirements:
  • Education: Bachelor's degree preferred.
  • Experience: 1-3 years of retail management experience, with a focus on high-end luxury and custom products.
  • Sales and Leadership: Proven sales skills in a consultative environment, with the ability to lead, direct, and train others.
  • Technical Skills: Proficiency in current retail software and computer systems.
  • Flexibility: Ability to work a flexible schedule, reflecting the needs and patterns of store hours.

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