Patient Services Representative
3 weeks ago
We are seeking a highly skilled Patient Services Representative to join our team at Houston Methodist. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless patient experience.
Key Responsibilities- Perform patient check-in and check-out functions, including registration and scheduling
- Obtain and input accurate scheduling and registration data to initiate financial clearance activities
- Coordinate patient flow, ensuring timely and efficient processing of patients
- Provide excellent customer service, responding promptly to requests and resolving issues in a professional manner
- Generate reports and assist with department correspondence
- Ensure patient information is conveyed to others appropriately, while maintaining confidentiality and adhering to HIPAA regulations
- High school diploma or equivalent education
- One year of healthcare or related experience
- Strong communication and customer service skills
- Basic computer skills in word processing applications and ability to utilize software systems
- Knowledge of basic medical terminology
- Ability to analyze and solve problems
As a Patient Services Representative at Houston Methodist, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional patient care and service. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Houston Methodist is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.
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