Senior Patient Services Representative

4 weeks ago


Houston, Texas, United States Houston Methodist Full time
Job Summary

We are seeking a highly skilled and experienced Senior Patient Services Representative to join our team at Houston Methodist Primary Care Group. As a key member of our team, you will be responsible for providing exceptional patient care and service, ensuring a seamless and efficient experience for our patients.

Key Responsibilities
  • Perform patient check-in/check-out functions and appointment scheduling to facilitate the patient visit experience.
  • Obtain and input accurate scheduling and registration data to initiate financial clearance activities as needed.
  • Coordinate patient flow as directed with consistency, timeliness, and expert skill while meeting appropriate priority standards.
  • Function as a role model and mentor for less experienced staff and serve as the next level resolution source for problems.
Requirements
  • High School diploma or equivalent education.
  • Five years of experience in a related role within healthcare, including three years of experience in a related role within healthcare.
Preferred Qualifications
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
What We Offer

As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional patient care and service. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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