Customer Experience Representative

1 week ago


Lowell, Massachusetts, United States Capital One Careers Full time
Harvard Square Cafe Job Description

We are seeking a Customer Experience Representative to join our team at the Harvard Square Cafe in Cambridge, Massachusetts.

About Us:

At Capital One Careers, we pride ourselves on providing exceptional customer experiences and fostering a culture of innovation and inclusivity. Our cafe is a hub for community engagement and financial education, where we empower individuals to achieve their financial goals.

The Role:

  • You will serve as the face of our brand, introducing customers to our best-in-class services and creating memorable experiences that drive brand awareness.
  • You will be a key member of our team, collaborating with colleagues to inspire and educate customers about personal finance and goal setting.
  • You will proactively engage with customers, demonstrating empathy and understanding to meet their unique needs and provide tailored solutions.
  • You will continually learn new digital and technical skills to stay up-to-date with industry trends and advancements.

Requirements:

  • A self-driven individual who thrives on building connections and having meaningful conversations with people.
  • An outgoing and friendly demeanor, with excellent communication and interpersonal skills.
  • A passion for helping others and a desire to make a positive impact in the community.
  • The ability to work effectively in a fast-paced environment and adapt to changing priorities.

Benefits:

We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. You will also have access to ongoing training and development opportunities to enhance your skills and career growth.

Compensation:

The estimated salary range for this role is $45,000 - $60,000 per year, depending on experience and qualifications.

Why Join Us:

At Capital One Careers, we are committed to diversity and inclusion, creating an inclusive environment where all employees feel valued and empowered to succeed. We believe in fostering a culture of teamwork, collaboration, and open communication, where everyone has the opportunity to grow and develop their skills.



  • Lowell, Massachusetts, United States Capital One Careers Full time

    Job Description">The Café Ambassador role at Capital One is an exciting opportunity to connect with customers and make a meaningful impact on their financial journeys. As a Customer Experience Representative, you will be the face of our brand, creating an inclusive environment where all customers feel welcome.">Key Responsibilities:">">Proactively engage...


  • Lowell, Massachusetts, United States Jeanne D'Arc Full time

    We are seeking a highly motivated Customer Service Representative to join our team at Jeanne D'Arc. This role is responsible for building strong relationships with our members through education about credit union products and services via telephone.Key Responsibilities:Accepts incoming calls, greets members, and provides relevant information regarding...


  • Lowell, Massachusetts, United States Northeast Foods, LLC Full time

    Customer Service Representative OpportunityAt Northeast Foods, LLC, we're committed to delivering exceptional customer experiences and providing growth opportunities for our employees. As a growing Burger King franchise, we're dedicated to achieving customer satisfaction and providing a supportive environment for our team members to thrive.Key...


  • Lowell, Massachusetts, United States T-Mobile Full time

    T-Mobile is a leading wireless network provider that offers a wide range of services and products to its customers. Our team is dedicated to providing exceptional customer experiences, and we are seeking a skilled Customer Service Representative - Mobile Expert to join our team.About the RoleAs a Customer Service Representative - Mobile Expert, you will be...


  • Lowell, Massachusetts, United States Capital One Careers Full time

    About Capital OneCapital One is a leading financial services company dedicated to helping customers achieve their goals. We offer a comprehensive range of products and services, including banking, credit cards, and loans.Job SummaryWe are seeking an experienced Ambassador for Customer Experience to join our team. As an Ambassador, you will be responsible for...


  • Lowell, Massachusetts, United States O'Reilly Auto Parts Full time

    About Our TeamO'Reilly Auto Parts is a leading retailer of auto parts and accessories, with a proven track record of growth and stability. We offer a competitive total compensation package, including wages, paid time off, and opportunities for career growth.Responsibilities:Support the Store Manager and Assistant Managers in areas of sales, customer service,...


  • Lowell, Massachusetts, United States Ultimate Software Full time

    Unlock Your Potential in a Dynamic Support RoleAt Ultimate Kronos Group, we're dedicated to delivering exceptional customer experiences through our innovative HR technology solutions. As a Product Support Representative, you'll play a crucial part in this mission by providing top-notch support to our UKG Ready customers.About the RoleAs a Product Support...


  • Lowell, Massachusetts, United States Eastern Bank Full time

    Job SummaryWe are seeking a highly motivated Banking Service Representative to join our team at Eastern Bank. As a key member of our banking team, you will be responsible for providing exceptional customer service and supporting the sale of banking products and services.As a Banking Service Representative, you will work closely with customers to understand...


  • Lowell, Massachusetts, United States Jeanne D'Arc Full time

    Job RequirementsTo succeed as a Customer Relationship Manager, you will need to build strong relationships with credit union members through education about products and services via telephone.This role involves performing transactions accurately and efficiently, adhering to policies and procedures, and serving as a resource to Contact Center...


  • Lowell, Massachusetts, United States corcoran management company Full time

    **About Us**Corcoran Management Company is a reputable organization that prioritizes excellent customer service, sales expertise, and community engagement. Compensation PackageWe offer a competitive compensation package, including a $2,500 sign-on bonus. This comprehensive package supports your financial well-being and encourages professional growth. About...


  • Lowell, Massachusetts, United States Iscar Metals, Inc. Full time

    About the RoleWe are seeking a skilled Technical Applications Sales Representative to join our team in northeastern Massachusetts. As a representative, you will be responsible for promoting our cutting tool products and providing exceptional customer service.With a minimum of 3-5 years of machining & industrial sales experience, you will have a deep...


  • Lowell, Massachusetts, United States Advanced Window Systems, LLC Full time

    Grow Your Income with Advanced Window Systems">Are you looking for a flexible, part-time role that fits your schedule and provides an excellent second stream of income? At Advanced Window Systems (AWS), we're offering a unique opportunity to connect with potential customers at events, generate leads, and represent a trusted company in the industry.">We offer...


  • Lowell, Massachusetts, United States Advantage Sales and Marketing, LLC Full time

    Role Overview">We are seeking a highly skilled Merchandising Field Representative to join our team. As a key member of our team, you will be responsible for ensuring the latest products match the newest plan in retail stores.About the Job">This is a traveling position that requires regular travel as a primary requirement of the role. Travel roles may require...


  • Lowell, Massachusetts, United States Diedre Moire Corp. Full time

    About UsDiedre Moire Corp. is a leading provider of innovative CNC machining equipment solutions.Job OverviewWe are seeking an experienced Business Development Representative to join our team in Lowell, MA. This role involves selling CNC machinery equipment to various industries.Estimated SalaryThe estimated annual salary for this position is between $65,000...


  • Lowell, Massachusetts, United States Outback Steakhouse Full time

    About Our Restaurant:Outback Steakhouse is a world-renowned dining destination where our team members play a crucial role in delivering exceptional guest experiences.Job Overview:We are seeking a Dining Experience Ambassador to join our team at Outback Steakhouse. This role involves creating memorable first and last impressions for our guests.Key...


  • Lowell, Massachusetts, United States J.B. Hunt Full time

    We are seeking a highly motivated and detail-oriented Claims Intake Representative to join our team at J.B. Hunt Transport, Inc.Job Summary:The successful candidate will be responsible for the intake and investigation of claims related incidents, including but not limited to cargo, casualty, final mile service, or work comp incidents.As a Claims Intake...


  • Lowell, Massachusetts, United States Custom Computer Specialists Full time

    Role OverviewWe are seeking a highly motivated Sales Professional to join our team at Custom Computer Specialists, the #1 Technical Consultant in the Northeast celebrating over 40 years in business. As a key member of our sales organization, you will be responsible for driving business growth through new client acquisition and developing strategic...


  • Lowell, Massachusetts, United States GP Mobile Full time

    Job DescriptionStay up-to-date with the latest T-Mobile products and services to drive sales and customer satisfaction.Execute processes and procedures to achieve success in a fast-paced retail environment.

  • Sales Professional

    7 days ago


    Lowell, Massachusetts, United States Labcorp Full time

    At Labcorp, we're seeking a Sales Professional to excel in client relationships and drive growth. This is an exciting opportunity to join our team as a forward-facing representative, engaging existing and prospective clients at all levels.About the RoleThis role offers a unique blend of sales, customer service, and account management responsibilities. You...


  • Lowell, Massachusetts, United States NavitsPartners Full time

    Job Title: Logistics Relationship Manager About the JobWe are seeking a skilled Logistics Relationship Manager to join our team at NavitsPartners. In this role, you will play a key part in managing relationships between carriers, customers, and sales groups for assigned accounts. ResponsibilitiesServe as the primary point of contact for assigned external...