Logistics Relationship Manager
5 days ago
Job Title: Logistics Relationship Manager
About the Job
We are seeking a skilled Logistics Relationship Manager to join our team at NavitsPartners. In this role, you will play a key part in managing relationships between carriers, customers, and sales groups for assigned accounts.
Responsibilities
- Serve as the primary point of contact for assigned external customers, handling all aspects of the relationship.
- Analyze incoming correspondence and provide prompt, effective resolutions.
- Maintain positive relationships with internal contacts, utilizing dispatch systems and external scheduling tools.
- Stay up-to-date on both internal policies and external customers' organizational structures and procedures.
- Identify cost-effective solutions and resolve issues impacting delivery processes.
- Ensure accurate product delivery and represent the company positively in its relationship with customers.
Requirements
- Bachelor's degree or equivalent work experience in transportation or logistics.
- 1-3 years of dispatch experience in logistics/transportation.
- Proficient in MS Office applications.
- Able to manage a high volume of daily emails.
- Strong written, verbal, and interpersonal communication skills.
- Conflict management, problem-solving, and negotiation skills.
- Able to multitask and maintain a positive attitude under pressure.
About the Role
This is a full-time position that requires flexibility, including working varied shifts, including nights, early mornings, and some weekends. The initial training period will last at least 3 weeks, taking place from Monday to Friday, 8am-5pm.
The estimated salary for this role is $45,000-$65,000 per year, depending on experience.
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