Entertainer and Retail Ambassador

3 weeks ago


Nashville, Tennessee, United States Marriott International Inc Full time

At Marriott International Inc., we're seeking an exceptional Entertainer and Retail Ambassador to join our team at Gaylord Opryland Resort & Convention Center, located in Nashville, Tennessee.



As an Entertainer and Retail Ambassador, you will be responsible for providing top-notch customer service in the areas of operations for various exhibits and shows. You will also be expected to operate attractions and events, assisting guests to safely enjoy their experience, and sell tickets and merchandise utilizing suggestive selling methods.



Job Overview

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong attention to detail. You will be responsible for ensuring that all guests receive a high level of service, and that all interactions are conducted in a professional and courteous manner.



Responsibilities


  • Provide exceptional customer service to guests in the areas of operations for various exhibits and shows
  • Operate attractions and events, assisting guests to safely enjoy their experience
  • Sell tickets and merchandise utilizing suggestive selling methods
  • Operate cash register and POS system to sell tickets or merchandise
  • Responsible for cash bank and deposits following established cash control procedures
  • Answer guest inquiries via phone, personally or electronically in a prompt, courteous manner
  • Direct guests to proper location with clear instructions


Requirements

To be considered for this role, you must have a high school diploma or equivalent, and at least 1 year of customer service experience. You must also be able to stand, sit, or walk for an extended period of time, and move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.



Benefits

As a Marriott International Inc. employee, you will be eligible for a competitive salary of approximately $22,000 per year, depending on location and experience. You will also be entitled to a range of benefits, including health insurance, retirement savings, and paid time off.



Estimated salary range: $21,000 - $23,000 per year, depending on experience and location.



About Us

Marriott International Inc. is a global hospitality leader, with over 7,000 properties in more than 131 countries. We're committed to providing exceptional guest experiences, and to fostering a culture of inclusion, diversity, and respect.


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