Merchandise Associate
4 weeks ago
Legends is a global leader in designing, planning, and realizing exceptional experiences in sports and entertainment. Our operating divisions worldwide include Global Partnerships, Global Sales, Hospitality, Global Merchandise, Global Technology Solutions, Attractions, and Growth Enterprises.
The RoleWe are seeking a highly motivated and customer-focused Merchandise Associate to join our team at the NCAA Convention. As a Merchandise Associate, you will be responsible for creating an exceptional experience for fans by providing legendary customer service, displaying merchandise, and maintaining a clean and organized retail environment.
Key Responsibilities- Assist guests with their overall experience while maximizing sales within the retail kiosks.
- Answer guests' questions regarding Hall of Champions equipment and merchandise.
- Complete quick and friendly retail transactions with customers.
- Maintain general cleanliness of the Hall of Champions equipment and retail fixtures.
- Stock, organize, and sell merchandise in the retail kiosk and assist in executing all company visual merchandising directives.
- Assist in daily inventory control, weekly cycle counts, and twice-yearly physical inventory of the Hall of Champions merchandise.
- Assist with overseeing the capture of all sales records (POS) on all admission tickets and merchandise sold out of the Hall of Champions.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Retail experience a plus but not mandatory.
- Must be a team player.
- Self-motivated to stay busy during slow periods.
- Strong verbal communication skills.
- Must have good interpersonal skills for interacting with customers, staff, and NCAA contacts.
- Basic computer skills; Microsoft Office, Word, Excel, Outlook.
- Ability to understand and follow NCAA and Legends Global Merchandise policies, procedures, and work processes.
- Must be able to manage multiple tasks and priorities and easily adapt to changing situations.
Legends offers a competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life, and disability insurance, paid vacation, and a 401k plan.
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