Vacation Club Operations Manager
4 weeks ago
About Us
We Put the World on Vacation at Wyndham Destinations.
Job Overview
The CMP Assistant Marketing Manager will oversee daily operations and productivity of the CMP Marketing Team, including supervising staff, maintaining site marketing penetration standards, coordinating with Front Line sales management, and resolving tour statuses and bookings.
Key Responsibilities:
- Direct supervision of CMP Marketing staff, including interview, hire, and train associates; plan, assign, and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary.
- Maintain total site marketing penetration standards set by management. Run daily reports. Prepare daily and weekly status reports to include show factors and penetration rates for corporate deadlines.
- Coordinate with Front Line sales management regarding tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs.
- Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour statuses, bookings, coding, etc. Order and maintain departmental supplies.
Requirements & Qualifications:
- High School Diploma, GED, or equivalent required.
- Two years marketing experience in the vacation ownership industry required.
- Excellent verbal and written communication skills; ability to effectively coach, counsel, and motivate direct reports.
- Ability to efficiently multi-task, negotiate effectively, and lead by example.
- Working knowledge of marketing databases and up-to-date knowledge of company systems such as Mainframe, Focus, and CRS.
Compensation & Benefits:
We offer a diverse range of comprehensive health and welfare benefits, including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off, parental leave, holidays, wish day paid time, 401k with employer match, legal and identity theft plan, voluntary income protection benefits, wellness program, and employee assistance program. The estimated salary range is $66,560 - $66,560 per year plus commissions and bonuses.
Why Join Our Team?
Hospitality is at the heart of all we do at Wyndham Destinations. We deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.
We are an equal opportunity employer.
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