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Office Support Specialist

2 months ago

Liberty Lake, Washington, United States Bretz RV & Marine Full time
Job Overview

At Bretz RV & Marine, we pride ourselves on fostering a workplace culture that emphasizes our core values: enthusiasm, collaboration, development, family, and profitability. As a vital part of our dealership network in the Northwest, our Liberty Lake location exemplifies these principles. Here, we are not just colleagues; we are a community dedicated to achieving outstanding results while upholding our company's values every day. We are committed to supporting employees who exhibit a passion for their roles, loyalty to our organization, and dedication to our clients. Joining Bretz means embarking on a fulfilling and exciting career journey.

Role Responsibilities

As our new receptionist, you will serve as the welcoming voice and face of our dealership. We seek an individual with a positive demeanor and a polished appearance. Your key responsibilities will include:

  • Greeting on-site visitors, assessing their needs, and notifying the appropriate personnel.
  • Managing incoming phone calls, determining the purpose of inquiries, and directing calls to the relevant staff or departments.
  • Taking messages and ensuring they are delivered or directing calls to voicemail when necessary.
  • Assisting with administrative tasks such as faxing, copying, and maintaining organized files.
  • Coordinating with vendors and managing their services.
  • Updating the main voicemail to reflect office hours, special events, and providing information to callers.
  • Receiving and distributing mail to the Office Manager.
  • Maintaining the Rotation board.
  • Conducting next-day customer delivery confirmation calls.
  • Facilitating customer delivery orientations.
  • Keeping track of staff movements within the organization.
  • Collecting and organizing sales and greeter logs from the previous business day.
  • Supporting administrative projects and other tasks as assigned.
Qualifications

We are looking for candidates who possess:

  • Patience and reliability.
  • A high level of professionalism.
  • Adaptability and empathy.
  • The ability to multitask effectively.
  • A positive attitude.
Work Schedule

This is a full-time position with the following schedule:

  • Monday to Friday | 8:00 AM - 5:00 PM
  • Weekend availability and overtime may be required.
Education and Experience

Preferred qualifications include:

  • A high school diploma or GED.
  • 1 to 3 months of relevant experience and training.
  • Equivalent combinations of education and experience will also be considered.
Compensation and Benefits

We offer competitive compensation, including:

  • Hourly wage of $17.
  • Additional spiffs per unit delivery while on shift.

Our benefits package includes:

  • Comprehensive medical benefits with various plan options, including vision and dental.
  • 401(k) retirement plan with employer matching.
  • Compliance with state laws regarding benefits and leave, including paid sick leave and family leave.
  • Employee discounts and borrowing programs.
  • Profit-sharing opportunities.
Our Commitment

At Bretz RV & Marine, we value a family-oriented environment that promotes work-life balance. We provide opportunities for growth and advancement, along with team-building activities throughout the year. Join us in an industry that is thriving, where we strive to deliver the best customer experience.

About Bretz RV & Marine

Founded in 1967, Bretz RV & Marine has evolved from a service station and U-Haul rental business into a leader in outdoor adventures. Our expansion into the Spokane and Liberty Lake areas reflects our dedication to connecting with outdoor enthusiasts who share our passion for exploration and family time.

We invite you to become part of our story, where your adventure begins and memories are created.