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Appointment Coordinator

2 months ago

San Diego, California, United States Old Dominion Freight Full time
Job Description:

Old Dominion Freight Line is seeking a highly motivated and detail-oriented Appointment Coordinator to join our team. As a key member of our operations team, you will be responsible for scheduling appointments with current and potential customers or clients in a fast-paced environment.

Responsibilities:
  • Schedule Appointments: Coordinate with customers to schedule pickups and deliveries, ensuring timely and efficient service.
  • Manage Customer Relationships: Provide exceptional customer service by responding to inquiries, resolving issues, and maintaining a positive reputation for Old Dominion Freight Line.
  • Operate AS400 System: Accurately enter appointments and customer information into our AS400 system, ensuring data integrity and accuracy.
  • Perform General Administrative Tasks: Assist with various administrative duties, such as data entry, filing, and other tasks as assigned.
Requirements:
  • Education: High School diploma or equivalent preferred.
  • Experience: 1 year of customer service experience, preferably in the transportation industry.
  • Skills: Strong attention to detail, excellent written and verbal communication skills, and proficiency with Microsoft Office.
  • Preferred Qualifications: Experience with AS400 system and transportation industry knowledge.
Benefits:
  • Competitive Compensation: Salary range: $20.12-$24.46.
  • Benefits Package: Comprehensive health benefits, short-term and long-term disability, flexible spending accounts, 401(k) retirement plan, life insurance, and wellness program.
  • Professional Growth Opportunities: Training and growth opportunities to build a career, promote from within philosophy, and national career opportunities available at our 250+ service centers.