Optometric Office Coordinator
1 month ago
At Amtec, we are seeking a highly skilled Optometric Office Coordinator to join our team. The ideal candidate will have excellent communication skills, be able to multitask, and have a strong attention to detail.
Key Responsibilities:
- Warmly greet incoming patients and complete the check-in process.
- Administrative duties include answering telephones, scheduling patient appointments, and transcribing messages for return calls and faxes.
- Obtain and verify insurance eligibility for all applicable patients.
- Scanning and entering routing slips and other documents into the Electronic Health Record (EHR).
- Confirm all appointments for the following day and reschedule no-show appointments.
- Pull and prepare charts for all patients scheduled for the following day.
- Process sales of contact lenses through phone calls or doctor transitions.
- Responsible for keeping the front desk organized at all times.
Requirements:
- Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
- Demonstrated ability to cultivate positive patient rapport and build relationships while increasing patient retention.
- Strong communication skills (oral and written) with the proven ability to manage priorities in a fast-paced environment.
- Ability to multitask, set priorities, and ensure that patient commitments/deadlines are met.
- Proficiency in the utilization of automated equipment and systems standards in the optometry industry.
Qualifications:
- High school diploma, GED, or equivalent.
- Experience in the Ophthalmic/Optometric/medical industry is a plus but not required.
- Amenable to working onsite.
Physical Requirements:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity and eye and hand coordination are critical.
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