Dental Appointment Coordinator
4 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at InnovAge. As a Scheduling Coordinator, you will be responsible for coordinating dental appointments, scheduling specialist appointments, and performing other clerical duties as needed.
Key Responsibilities:
- Coordinate dental appointments and schedule specialist appointments
- Perform clerical duties, including filing and data entry
- Respond to phone calls and appointment requests in a timely manner
- Coordinate with the transportation department to schedule outside appointments
- Ensure that appointment information is relayed to the appropriate departments and caregivers
- Notify participants and their families of appointments and transportation arrangements
- Ensure that the dentist and hygiene appointment hours are completely filled according to daily goals
- Receive diagnostic tests by fax or e-mail and route to the appropriate care provider
- Organize and maintain recall, cancellation, and other practice management related reports
Requirements:
- 1+ year of experience as a scheduler with customer service experience
- Strong clerical skills, including filing, record keeping, data entry, and providing customer service
- A minimum of one year of experience working with the frail or elderly
- Dental terminology
- High School diploma or GED
Benefits:
InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. We offer a comprehensive benefits package, including medical, dental, and vision insurance, short and long-term disability, life insurance, and more.
Equal Opportunity Employer:
InnovAge is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.
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