Hotel Guest Service Representative
5 days ago
Job Summary: We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at BMI Hospitality Management. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:
- Greet and check-in guests in a friendly and efficient manner, using both manual and computerized methods.
- Answer inquiries and accept reservations, both in person and over the phone.
- Control and record financial transactions at the front desk.
- Maintain good customer relations by staying informed of all in-house and area functions.
- Perform other duties as assigned by management.
Requirements:
- Strong computer skills, including Microsoft Office.
- Ability to type 40+wpm.
- Able to learn new web applications.
- Previous customer service experience preferred.
- Strong work ethic.
- Able to stand for extended periods of time.
- Able to lift up-to 20 lbs.
- Must be able to work weekends and holidays.
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Hotel Guest Service Representative
4 weeks ago
Olympia, Washington, United States BMI Hospitality Management Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at the Hilton Garden Inn Olympia. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Deliver outstanding customer...
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Hotel Operations Manager
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Hotel Service Ambassador
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Olympia, Washington, United States BMI Hospitality Management Full timeJob OverviewAt BMI Hospitality Management, we're seeking a highly skilled Guest Service Representative to join our team at the Hilton Garden Inn Olympia.As a key member of our front desk team, you'll be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized support to our...
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Hotel Operations Manager
2 weeks ago
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Guest Services Supervisor
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Guest Services Supervisor
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Customer Service Representative
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Lead Guest Services Supervisor
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Lead Guest Services Supervisor
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Customer Service Representative
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Customer Service Representative
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