Part-Time Cash Handling Associate

1 week ago


Philadelphia, Pennsylvania, United States Rivers Casino Full time
Engagement Expectations:

At Rivers Casino, we recognize that the engagement of our team members is fundamental to fostering an exceptional culture and delivering outstanding guest service. In every interaction, we embody three key behaviors:
  • Maintain a friendly demeanor, showcasing enthusiasm and open body language.
  • Initiate greetings with both team members and guests to enhance service interactions.
  • Conclude conversations with a positive farewell.
Essential Job Functions:
  • Welcomes and assists customers in line with established service standards.
  • Manages financial transactions, including cash exchanges for gaming tickets, conducting credit assessments, and processing checks.
  • Handles check processing efficiently.
  • Calculates, categorizes, records, and verifies cash and coin following specific policies and guest service standards.
  • Ensures accurate cash exchanges and receipt handling. Processes jackpot payouts and provides change as needed.
  • Balances cash and assets at the conclusion of each shift.
  • Responsible for redeeming sports betting tickets at a designated cage window.
  • Willingness to work as a Sportsbook Writer before or after scheduled shifts and on days off.
  • Adds value by addressing guest inquiries and concerns.
  • Adheres to all components of the Anti-Money Laundering (AML) Program and its regulations, including Title 31 Cash Transactions, Suspicious Activity Reporting, and Customer Identification requirements.
  • Performs additional duties as assigned.
Qualifications:
  • Must be at least 18 years old.
  • High school diploma or equivalent is required.
  • Preferred experience includes one or more years in a cashier or related role.
  • Availability for flexible shifts, including weekends and holidays, is essential.
  • Ability to obtain and maintain all necessary licenses.
Physical and Mental Demands:
  • Regularly required to see, speak, or hear; stand; use hands for handling or feeling; and reach with hands and arms.
  • Occasionally lift and/or move up to 25 pounds.
  • Must maintain a positive and courteous demeanor while interacting with others in a fast-paced work environment.


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