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Customer Service Representative

2 months ago


Philadelphia, Pennsylvania, United States Compass Group USA Full time
Job Summary

Compass Group USA is seeking a skilled Customer Service Representative to join our team as a Cashier and Customer Service Associate. This part-time position is ideal for individuals who enjoy working in a fast-paced environment and providing excellent customer service.

Key Responsibilities:
  • Perform cashiering duties, including making cash transactions, verifying cash drawer, giving change, counting cash receipts, and completing cash reports.
  • May also perform general food service work, including replenishing condiments, coffee, and other beverages, and maintaining cleanliness of service areas.
  • Interact with customers and resolve customer complaints in a friendly, service-oriented manner.
  • Responsible for all assigned change funds and cash receipts, ensuring that cash drawer is in compliance with overage/shortage standards.
  • Observe customer purchases and differentiate between standard portions.
  • Perform other duties as assigned.
Benefits:
  • Opportunities for training and development
  • Retirement plan
  • Associate shopping program
  • Health and wellness programs
  • Discount marketplace
  • Identity theft protection
  • Pet insurance
  • Voluntary benefits, including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and choice auto and home program
Requirements:
  • Previous customer service and cashier experience is preferred
  • Ability to perform essential functions of the job satisfactorily with or without a reasonable accommodation