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Sales and Service Director

2 months ago

Bozeman, Montana, United States Imperial Home Appliances Full time
Job Summary

We are seeking a highly skilled and experienced professional to fill the role of Area Retail Manager at Imperial Home Appliances. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of operational efficiency in our retail stores.

Key Responsibilities
  • Sales and Revenue Growth: Develop and implement strategies to increase sales revenue, expand market share, and improve customer engagement.
  • Store Operations: Oversee the day-to-day operations of our retail stores, ensuring that all aspects of the business are running smoothly and efficiently.
  • Team Management: Lead and motivate a team of sales and service professionals, providing guidance, coaching, and development opportunities to ensure their success.
  • Customer Service: Foster a culture of exceptional customer service, ensuring that all customers receive a high level of satisfaction and loyalty.
  • Market Analysis: Conduct market research and analysis to identify trends, opportunities, and challenges, and develop strategies to address them.
Requirements
  • Education: Bachelor's degree in Business Administration, Marketing, or a related field.
  • Experience: Minimum 10 years of experience in sales, marketing, or retail management, with a proven track record of success.
  • Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team. Excellent analytical and problem-solving skills, with the ability to think strategically and make informed decisions.
  • Personal Qualities: Integrity, professionalism, and a strong work ethic, with a commitment to excellence and customer satisfaction.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure, with opportunities for career advancement and professional growth.
  • Benefits: A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
  • Training and Development: Ongoing training and development opportunities, to ensure that you have the skills and knowledge needed to succeed in your role.