Membership Services Coordinator
4 days ago
Key Responsibilities
As a Member Contact Center Representative I, your key responsibilities will include:
- Assisting members with their telephone requests and resolving problems within your authority.
- Referring complex issues to senior staff members and providing recommendations.
- Completing verification of deposit requests, processing member transactions accurately, and maintaining confidentiality of account information.
- Providing relief to the front desk on a rotation basis and performing other related duties as assigned.
Requirements
To be successful in this role, you will need:
- Six months to two years of similar or related experience.
- A high school education or GED.
- Courtesy, tact, and diplomacy skills, with excellent verbal and written communication skills.
Estimated Salary: $45,000 - $55,000 per year
Benefits
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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