Automotive Sales Representative

2 weeks ago

Spokane, Washington, United States Knudtsen Foothills Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Knudtsen Foothills Lincoln Mazda. As a Sales Associate, you will be responsible for selling new and used cars, providing exceptional customer service, and maintaining a positive and professional image of our dealership.

Key Responsibilities
  • Customer Interaction: Approach, greet, and offer assistance or direction to all customers, determine customer needs, and take customers on test drives to set up for a successful sale.
  • Product Knowledge: Fully explain product performance, application, and benefits to customers, describe all optional equipment available for customer purchase, and write complete paperwork according to dealership standards.
  • Sales and Service: Work with sales manager to close deals, turn all closed deals and paperwork over to the finance department, deliver vehicles to customers, and introduce customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available.
  • Prospect Development and Owner Follow-up: Maintain prospect development and owner follow-up systems to encourage repeat and referral business, and follow up on all post-delivery items.
  • Training and Development: Complete required training and keep up to date on new products, features, accessories, etc. and the consumer benefit.
Requirements
  • Team Player: A team player focused on providing ethical and exemplary customer service.
  • Self-Motivated: Self-motivated with the ability to set and achieve targeted goals.
  • Excellent Communication Skills: Excellent written and oral communication skills.
  • Experience: Experience in automotive sales is preferred.
  • Computer Skills: Working knowledge of computers, basic software, Internet, and ability to learn database management and customer relationship software.
  • Laws and Regulations: Familiarity with all federal, state, and local laws which govern retail automobile sales, as well as a basic knowledge of equity, values, and depreciation and can explain them to the customer.
  • Valid Driver's License: Valid driver's license.
  • Safe Driving Record: Pass a motor vehicle report and possess a safe driving record.
  • Criminal Background Check: Pass a criminal background check and drug test. Subject to random drug testing at the company's request.
Working Environment

The Sales Associate will work in a fast-paced environment, both indoors and outdoors, and will be required to stand, walk, bend, kneel, stoop, crouching, crawling, and climbing all day. The employee must be able to lift or move items at least 50 pounds and have good vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

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