Call Center Operations Manager
1 month ago
We are seeking a highly skilled Call Center Manager to join our team at University Health. The successful candidate will be responsible for overseeing the planning, design, installation, billing, and maintenance of phones, overhead systems, and pagers.
Key Responsibilities- Assist with the coordination of telecommunications systems capabilities and prepare activity and progress reports.
- Maintain knowledge and experience in Everbridge, ARC, and ECHO software systems.
- Develop and administer sound policies, procedures, budgets, and multidisciplinary practices.
- Create protocols and training on emergency call/dispatch and demonstrate competence in area of expertise.
- Provide supervision and training for designated personnel.
- Serve as a representative in departmental, hospital, and community task forces, committees, quality teams, and advisory groups as appropriate.
- Associate's degree required, or high school diploma and progressively responsible experience in a related field.
- Five years of experience as an operator on a multi-position switchboard and familiarity with radio paging systems required.
- Two years of experience with network systems such as Avaya, Cisco, and overhead paging systems required.
- Six months of experience with IDX patient census software preferred.
- One year of experience with Windows Office preferred.
- Six months of experience with MIR3 electronic notification system and/or a physician on-call system preferred.
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Healthcare Call Center Specialist
4 weeks ago
San Antonio, Texas, United States A-Line Staffing Solutions Full timeHealthcare Call Center Representative OpportunityAt A-Line Staffing Solutions, we are seeking a skilled Medical Customer Service Agent to join our team. As a Healthcare Call Center Specialist, you will be responsible for providing exceptional customer service to patients and healthcare providers. Key Responsibilities:• Respond to patient inquiries and...
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Bilingual Outbound Call Center Representative
1 month ago
San Antonio, Texas, United States Signify Health Full timeJob SummaryWe are seeking a highly motivated and results-driven Bilingual Outbound Call Center Representative to join our Member Engagement team at Signify Health. As a key member of our team, you will be responsible for contacting members of various Medicare Advantage and Medicaid health plans by phone to offer, explain, and schedule a free in-home or...
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Genesys Contact Center System Manager
4 weeks ago
San Antonio, Texas, United States Diverse Lynx Full timeJob Summary:As a Genesys Contact Center System Manager at Diverse Lynx LLC, you will be responsible for overseeing the day-to-day operations of the Genesys contact center system. This includes monitoring and analyzing call metrics to optimize performance and service levels, providing technical support and troubleshooting for Genesys applications, and...
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Operating Room Nurse Surgery Center
4 weeks ago
San Antonio, Texas, United States North Central Methodist Ambulatory Surgery Center Full timeNo nights, No weekends, No call* IntroductionAre you looking for a place to deliver excellent care to patients? At North Central Methodist Ambulatory Surgery Center, we support our colleagues in their positions. We are seeking an Operating Room Nurse who demonstrates the values of our company by caring like family. You will be an amazing addition to our team...
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Operating Room Nurse Surgery Center
1 month ago
San Antonio, Texas, United States North Central Methodist Ambulatory Surgery Center Full timeJob SummaryWe are seeking an experienced Operating Room Nurse to join our team at North Central Methodist Ambulatory Surgery Center. As a key member of our perioperative team, you will be responsible for providing high-quality patient care and ensuring the smooth operation of our surgical procedures.ResponsibilitiesOversee the instrument and equipment set-up...
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Ambulatory Surgery Center Operating Room Nurse
4 weeks ago
San Antonio, Texas, United States North Central Methodist Ambulatory Surgery Center Full timeKey Responsibilities:We are seeking a dedicated Operating Room Nurse for our ambulatory surgery center who is passionate about delivering high-quality patient care. As an integral member of our team, you will oversee instrument and equipment setup, coordinate and oversee surgeries, manage patient care and medication, and ensure thorough chart...
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Data Center Operations Specialist
4 weeks ago
San Antonio, Texas, United States TEKsystems Full timeData Center Operations SpecialistAs a Data Center Operations Specialist at TEKsystems, you will be responsible for ensuring the smooth operation of our data center facilities. Your primary focus will be on maintaining the integrity of our data center infrastructure, including cabling, racking, and asset management. You will also be responsible for supporting...
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Support Center Manager
4 weeks ago
San Antonio, Texas, United States Contact Government Services, LLC Full timeJob Summary:CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. The ideal candidate will have experience in one of the following disciplines: Information Systems, Information Technology, Engineering, Management/Business Management, or Computer Science.Key...
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Customer Service Operations Manager
3 weeks ago
San Antonio, Texas, United States GetixHealth Full timeAt GetixHealth, we are seeking a highly skilled and experienced Customer Service Operations Manager to join our team. This is a full-time position based in the United States, and the salary range for this role is $65,000 - $85,000 per year, depending on experience. The Customer Service Operations Manager will play a crucial role in ensuring the success of...
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Club Operations Manager
4 weeks ago
San Antonio, Texas, United States Taymax Group Full timeAt Taymax Group, we're committed to providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. We're seeking a highly motivated and experienced Club Operations Manager to oversee the day-to-day operations of our fitness center, ensuring an exceptional member experience and a financially...
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Data Center Operations Specialist
4 weeks ago
San Antonio, Texas, United States TEKsystems Full timeData Center OperationsData center operations involve managing and maintaining the physical infrastructure of a data center, including cabling, asset management, and basic knowledge of computer hardware, servers, and components. This role requires experience working as a cable technician, puller, or in a warehouse environment.Key Responsibilities:Basic...
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Senior Operations Project Manager
4 weeks ago
San Antonio, Texas, United States HCL Technologies Full timeJob Title: Senior Operations Project ManagerJob Summary:We are seeking a Senior Operations Project Manager to join our team at HCL Technologies. As a Senior Operations Project Manager, you will be responsible for managing and executing projects related to Guidewire Policy Center and Claim Center.Key Responsibilities:Analyze and identify topics/events in...
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Operating Room Nurse
4 weeks ago
San Antonio, Texas, United States Methodist Le Bonheur Healthcare Full timeAbout the Role:We are seeking an Operating Room Nurse to join our team at Methodist Ambulatory Surgery Center. As a key member of our healthcare family, you will be responsible for providing safe and effective nursing care to patients undergoing surgical procedures.Responsibilities:Oversee the instrument and equipment set-up for the operating room, including...
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Skilled CRNA for Dental Implant Center
4 weeks ago
San Antonio, Texas, United States Nuvia Dental Implant Center Full timeAbout the RoleWe are seeking a skilled Certified Registered Nurse Anesthetist (CRNA) to join our team at Nuvia Dental Implant Center. As a CRNA, you will be responsible for administering anesthesia with nasal intubation for full mouth dental implants in an office-based setting.Key ResponsibilitiesAdminister anesthesia with nasal intubation for full mouth...
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Contact Center Representative
1 month ago
San Antonio, Texas, United States UT Health San Antonio Full timeJob SummaryWe are seeking a highly skilled and customer-focused Contact Center Agent to join our team at UT Health San Antonio. As a key member of our contact center, you will be responsible for providing exceptional patient service and support to our patients and families.Key ResponsibilitiesHandle a high volume of patient and clinical business calls with...
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Facilities Operations Manager
4 weeks ago
San Antonio, Texas, United States Dexterra Full timeJob Title: Project Manager/Facilities ManagerCMI Management LLC, a part of the Dexterra Group, is seeking a skilled Project Manager to oversee facilities operations at a 900 square foot client site in TX. The successful candidate will act as a liaison between the government client and CMI, ensuring seamless communication and efficient management of...
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Dental Contact Center Representative
4 weeks ago
San Antonio, Texas, United States UT Health San Antonio Full timeJob SummaryWe are seeking a highly skilled Dental Contact Center Representative to join our team at UT Health San Antonio. As a key member of our contact center, you will be responsible for handling a high volume of patient and clinical business calls, providing exceptional customer service, and scheduling appointments for new and existing patients.Key...
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Mission Critical Operations Manager
1 month ago
San Antonio, Texas, United States Carrier Full timeAbout the RoleThe Mission Critical Operations Manager will be responsible for supporting operations for Carrier's strategic projects and data centers. This role will manage a portfolio of projects, ranging from less than $3M to greater than $10M, and will oversee a team of project managers, coordinators, and supervisors. The successful candidate will have 5+...
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Operating Room Nurse
4 weeks ago
San Antonio, Texas, United States Methodist Le Bonheur Healthcare Full timeJob SummaryWe are seeking an Operating Room Nurse to join our team at Methodist Le Bonheur Healthcare. As a circulating nurse, you will be responsible for ensuring the smooth operation of the operating room, including instrument and equipment setup, patient care, and medication management. Responsibilities Oversee the instrument and equipment setup for the...
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Senior Operations Manager
4 weeks ago
San Antonio, Texas, United States Service Experts Full timeJob Title: Senior Operations ManagerAt Service Experts, we are seeking a highly skilled Senior Operations Manager to lead our service center operations. The ideal candidate will have a strong background in business administration and operations, with 5-10 years of experience in the HVAC or plumbing industry.Key Responsibilities:Analyze operating statements...