Customer Service Representative

3 weeks ago


Hopkinsville, Kentucky, United States Steve Crisp - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing customer relationships, developing leads, and marketing insurance products and services.

Responsibilities
  • Establish customer relationships and follow up with customers as needed
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
  • Participate in team meetings and contribute to the growth and success of our agency
Requirements
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • People-oriented and detail-oriented
  • Proactive in problem-solving and able to learn computer functions
  • Ability to work in a team environment
What We Offer
  • Competitive hourly pay plus commission/bonus
  • 401k plan and health benefits
  • Paid time off (vacation and personal/sick days)
  • Growth potential and opportunity for advancement within our agency
  • License reimbursement

We are a dynamic and growing agency with a strong commitment to customer service and community involvement. If you are motivated to succeed and have a passion for helping others, we encourage you to apply.



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