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Healthcare Service Representative

2 months ago

Hopkinsville, Kentucky, United States Jennie Stuart Health Full time
Job Summary

We are seeking a highly skilled and customer-focused Family Health Main Patient Service Representative to join our team at Jennie Stuart Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and medical staff.

Key Responsibilities
  • Welcome patients and visitors in a professional and courteous manner.
  • Answer and refer inquiries in a timely and accurate manner.
  • Register patients and verify demographic and insurance information.
  • Perform various clerical duties, including appointment scheduling and scanning patient documents.
  • Collect co-pays and outstanding balances, and balance the cash box.
  • Maintain a clean and organized front office and lobby area.
Requirements
  • High school education or equivalent.
  • Previous experience in a medical office setting is preferred.
  • Strong communication and customer service skills.
  • Ability to multitask and prioritize tasks effectively.
  • Basic knowledge of medical terminology.
What We Offer

Jennie Stuart Health offers a competitive salary and benefits package, as well as opportunities for professional growth and development.