Administrative Support Specialist
3 weeks ago
Job Summary:
We are seeking an Administrative Assistant to join our team at MAXIMUS. The ideal candidate will have 1-2 years of experience in administrative support and be bilingual in Spanish.
Key Responsibilities:
- Answer general inbound calls and place outbound calls to increase business, customer satisfaction, and customer retention.
- Follow basic procedures and scripts to assist customers and clients.
- Type or generate letters and other documents as necessary.
- Assist in the maintenance of the office record and filing systems.
- Retrieve, log, and route correspondence (faxes, email, letters, etc.).
- Prepare and log outgoing and incoming shipments.
- Ensure document control of mail and project correspondence.
- Handle mail and postal machine.
- Assist with coordination of meetings both internally and with the customer and participate as necessary.
- Backup support for recording and providing meeting minutes within the required time frame as necessary.
Requirements:
- High School diploma, GED, or equivalent required.
- 0-2 years of experience required.
- Must be able to sit for long periods of time.
- Must live in or near Jamaica, New York.
- Ability to read, write, and speak in Spanish, preferred.
- Prior administrative assistance experience, preferred.
Why MAXIMUS?
We offer a competitive compensation package, comprehensive insurance coverage, future planning, paid time off package, holistic wellness support, recognition platform, diversity, equity, and inclusion initiatives, tuition reimbursement, employee perks and discounts, and professional development opportunities.
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