Chief Executive Officer

1 day ago


Pittsburgh, Pennsylvania, United States HHB Restaurant Recruiting Full time
Chief Executive Officer

As the Chief Executive Officer, you will be responsible for leading the strategic direction of our restaurant franchise, driving business growth, and ensuring the success of our brand. This role requires a strong leader who can inspire and motivate our team to achieve exceptional results.

Key Responsibilities:
  • Develop and implement business strategies to drive growth and profitability
  • Lead the executive team in achieving organizational goals and objectives
  • Oversee the expansion of our franchise system, ensuring consistent brand standards and quality across all locations
  • Manage the annual budget and ensure the financial health and profitability of the franchise operation
  • Implement cost-control measures and revenue-generating strategies to maximize profitability
  • Drive operational efficiency and excellence in all aspects of our business functions
  • Ensure compliance with health and safety regulations across all locations
  • Spearhead initiatives to enhance and strengthen our brand image
  • Oversee marketing and promotional activities to drive customer engagement and loyalty
  • Stay abreast of industry trends and implement innovative technologies and processes to improve overall operations and customer experience
  • Provide inspirational leadership to the executive team and all employees, fostering a positive and collaborative work culture
  • Recruit, develop, and retain top talent across all levels of the organization
  • Ensure compliance with all relevant laws, regulations, and standards governing our industry
  • Mitigate legal risks and address any compliance issues promptly
  • Build and maintain strong relationships with stakeholders, including franchisees, investors, suppliers, and government agencies
  • Represent the company at industry events and forums
  • Establish key performance indicators (KPIs) and regularly assess and report on the performance of the franchisor and individual locations
  • Prioritize customer satisfaction initiatives, ensuring a positive dining experience and high-quality food offerings
  • Demonstrate flexibility and adaptability in a dynamic and competitive market, adjusting strategies as needed to meet changing business conditions
  • Integrate sustainable practices and social responsibility initiatives into our business model, reflecting a commitment to ethical business practices
  • Effectively communicate with ownership and other key stakeholders, providing transparent and timely updates on the company's performance
  • Develop and implement crisis management plans to address unforeseen challenges and disruptions in the business

Requirements:

  • Bachelor's degree with a minimum of 10 years of executive-level restaurant franchise experience
  • Proficiency in Microsoft Office (PowerPoint, Excel, Word, and Outlook), CRM software, Adobe Acrobat, and other programs as needed
  • Knowledge of proper correspondence practices and the ability to prioritize multiple projects in a fast-paced environment
  • Excellent verbal and written communication skills
  • Self-starter with a strong attention to detail and the ability to work within timelines
  • Exceptional time management and interpersonal skills
  • Strong work ethic
  • Ability to travel as needed (up to 25%)


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