Security Officer

3 days ago


Pittsburgh, Pennsylvania, United States North Side Christian Health Center Full time
Job Summary

We are seeking a highly skilled and detail-oriented Security Officer to join our team at North Side Christian Health Center. As a Security Officer, you will be responsible for ensuring the safety and security of our patients, visitors, and staff.

Key Responsibilities
  • Monitor and control building access by greeting all incoming patients/visitors and directing them to the pertinent registration area.
  • Assist with walk-in requests, direct/assist patients in completing necessary form(s), and reassure patients that their request will be addressed.
  • Monitor surveillance systems (CCTV) and alarms to identify/report/respond to suspicious activity, including unauthorized vehicles, people moving through restricted areas, and patients who seem lost or aggressive.
  • Keep security all windows, doors, stairwells, offices, clinical, and storage spaces.
  • Conduct routine rounds of premises during business hours, documenting rounds and reporting any concerning observations to the Facilities/Security Manager and COO.
  • De-escalate and provide verbal warnings to difficult patients/family members in the building that violate visitor conduct policy.
  • Escort individuals out of the building if necessary, alerting the Facilities/Security Manager and COO.
  • De-escalate any conflicts between staff members.
  • Endeavor to prevent vandalism, theft, fire, and disturbances within the facility, contacting 911 if threats warrant emergency response.
  • Provide backup to the Facilities/Security Manager when the Manager is not on site.
  • Conduct risk assessments of premises, identifying any risks or potential risks that may compromise life safety, building safety, and/or the integrity of the building.
  • Provide direct assistance to the Facilities/Security Manager in collaboration with the Chief Operations Officer in the development and improvement of safety processes and procedures, including safety training for staff.
  • Respond to calls for assistance, crisis, alarms, elevator shutdowns, and emergency situations, calling for help when needed.
  • Submit timely occurrence/incident reports and service requests.
Requirements
  • High School diploma or equivalent required.
  • Previous experience as a Security or Police Officer required.
  • Act 33 with renewal.
  • Act 34 with renewal.
  • Act 73 FBI Clearance with renewal.
  • Annual influenza vaccine.
  • CPR/BLS for adult and child.

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