Chief Executive Officer

4 days ago

Pittsburgh, Pennsylvania, United States HHB Restaurant Recruiting Full time
Job Description

As the Chief Executive Officer of HHB Restaurant Recruiting, you will be responsible for leading the company's strategic direction and overseeing the overall performance of the franchise operation.

Key Responsibilities:

  • Develop and communicate a compelling vision and strategy for the growth and success of the Brand.
  • Lead the executive team in aligning business strategies with organizational goals.
  • Oversee the expansion of the franchise system, ensuring consistent brand standards and quality across all locations.
  • Develop and manage the annual budget, ensuring the financial health and profitability of the entire franchise operation.
  • Implement cost-control measures and revenue-generating strategies to maximize profitability.
  • Drive operational efficiency and excellence in all aspects of the Brand's business functions, from food production to customer service.
  • Ensure compliance with health and safety regulations across all locations.
  • Spearhead initiatives to enhance and strengthen the brand image, positioning the franchise as a leader in the Brand.
  • Oversee marketing and promotional activities to drive customer engagement and loyalty.
  • Stay abreast of industry trends and implement innovative technologies and processes to improve overall operations and customer experience.
  • Provide inspirational leadership to the executive team and all employees, fostering a positive and collaborative work culture.
  • Recruit, develop, and retain top talent across all levels of the organization.
  • Ensure compliance with all relevant laws, regulations, and standards governing the Brand segment's industry.
  • Mitigate legal risks and address any compliance issues promptly.
  • Build and maintain strong relationships with stakeholders, including franchisees, investors, suppliers, and government agencies.
  • Represent the company at industry events and forums.
  • Establish key performance indicators (KPIs) and regularly assess and report on the performance of the franchisor and individual locations.
  • Prioritize customer satisfaction initiatives, ensuring a positive dining experience and high-quality food offerings.
  • Demonstrate flexibility and adaptability in a dynamic and competitive market, adjusting strategies as needed to meet changing business conditions.
  • Integrate sustainable practices and social responsibility initiatives into the business model, reflecting a commitment to ethical business practices.
  • Effectively communicate with ownership and other key stakeholders, providing transparent and timely updates on the company's performance.
  • Develop and implement crisis management plans to address unforeseen challenges and disruptions in the business.

Requirements:

  • Bachelor's degree with a minimum of 10 years of executive-level restaurant franchise experience.
  • Proficiency in Microsoft Office (PowerPoint, Excel, Word, and Outlook), CRM software, Adobe Acrobat, and other programs as needed.
  • Knowledge of proper correspondence practices and the ability to prioritize multiple projects in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Self-starter with a strong attention to detail and the ability to work within timelines.
  • Exceptional time management and interpersonal skills.
  • Strong work ethic.
  • Ability to travel as needed (up to 25%).

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