Mortgage Loan Officer Assistant

2 days ago


Denver, Colorado, United States Motto Mortgage IMG Full time
Job Overview

We're seeking a detail-oriented Mortgage Loan Officer Assistant to join our team at Motto Mortgage IMG. This role will play a vital part in nurturing relationships with referral partners, clients, real estate agents, lenders, and underwriters to develop new business.

Key Responsibilities
  • Facilitate the completion of real estate loan applications, collect and review supporting loan documentation, and provide support throughout the loan application process.
  • Screen and make calls, book appointments, and provide administrative support as needed.
  • Assemble loan documentation, verify accuracy, and report discrepancies to the loan originator.
  • Act as the primary contact between clients and our company, scheduling meetings and addressing follow-up issues.
  • Answer questions about transactions to ensure high customer satisfaction.
  • Work with ISAs and real estate agents to educate them on available loan programs.
  • Deliver swift responses to in-house Realtor and builder referrals.
  • Follow up on inbound leads and collaborate with ISAs and agents.
  • Utilize our CRM system to ensure it remains updated.
  • Engage with applicants, providing insightful mortgage options.
  • Review rates, costs, and program options, keeping stakeholders informed of transaction status.
Requirements
  • Comprehension of basic loan financing options, including conventional loans, FHA, VA, adjustable/fixed, commercial loans, etc.
  • Excellent customer service and communication skills, with a willingness to go above and beyond for customers and team.
  • NMLS # and licensed loan officer.
  • Proven history of originating purchase loans.
  • Minimum 3 years of experience as a licensed mortgage originator.
  • Exceptional verbal and written communication skills.
  • Willingness to use video conferencing daily.
  • A college degree is strongly preferred.
  • Proficient technical skills, including Microsoft or Google Suite, and experience using a CRM to manage leads.
About Motto Mortgage IMG

We're a high-paced mortgage company dedicated to providing exceptional customer service. Our goal is to empower employees, clients, and partners to help them reach their goals.



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