Mortgage Loan Officer Assistant

5 days ago


Denver, Colorado, United States Motto Mortgage IMG Full time
Mortgage Loan Officer Assistant

We're seeking a detail-oriented Mortgage Loan Officer Assistant to join our team at Motto Mortgage IMG. This role will play a vital part in nurturing relationships with referral partners, clients, real estate agents, lenders, and underwriters to develop new business.

Key Responsibilities:
  • Facilitate the completion of real estate loan applications and collect, analyze, and review supporting loan documentation in accordance with loan guidelines.
  • Provide support throughout the loan application process, ensuring timely and accurate communication with stakeholders.
  • Work in synergy with our ISAs and real estate agents to educate them on available loan programs and deliver swift, competent responses to in-house referrals.
  • Follow up promptly on inbound leads and collaborate with our ISAs and agents on each lead, utilizing our company-provided CRM system to ensure it remains updated.
  • Engage with applicants, providing insightful, consultative mortgage options and reviewing rates, costs, and program options to keep all stakeholders informed of transaction status.
  • Screen and make calls, book appointments, and provide administrative support as needed, assembling loan documentation as required for verifications and underwriting.
  • Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures, reporting any discrepancies to the loan originator/loan officer.
  • Act as the primary contact between our clients and our company, scheduling and conducting meetings to discuss follow-up issues or items that need to be addressed.
  • Answer questions about transactions for clients and company employees to ensure a high level of customer satisfaction.
Qualifications:
  • NMLS #, Licensed loan officer.
  • Proven history of originating purchase loans.
  • Minimum 3 years of experience as a licensed mortgage originator.
  • Exceptional verbal and written communication skills.
  • Willingness to use video conferencing daily.
  • A college degree is strongly preferred.
  • Proficient technical skills (Microsoft or Google Suite, experience using a CRM to manage leads, etc.).
  • Comprehension of basic loan financing options such as conventional loans, FHA, VA, adjustable/fixed, commercial loans, etc.
  • Excellent customer service and communication skills and willingness to go above and beyond for customers and team.


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