Director of Operations

5 days ago


New York, New York, United States Cayuga Centers Full time
About the Role

Cayuga Centers is seeking a highly skilled Director of Operations to oversee the management of our NYC-based Operations Department. This role is responsible for ensuring the smooth operation of our office spaces, day-to-day logistics, and maintenance issues.

The ideal candidate will have a strong background in operations management, excellent communication skills, and the ability to work effectively in a team context. They will be responsible for overseeing leases, acting as a building management liaison, and providing property oversight to ensure overall safety, cleanliness, and presentation of our offices.

Key Responsibilities
  • Oversee leases and provide property oversight for NYC, HS/PRS, Pennsylvania, Delaware, Florida, and other offices as assigned.
  • Supervise assigned staff, including the Manager of Operations.
  • Act as liaison for building management.
  • Serve as the point person for communications, projects, construction, etc. with a professional and friendly demeanor.
  • Create a connection between programs and departments and steward a consumer-centered, staff-building culture.
  • Manage projects for each of the assigned departments, including timelines with completion dates.
  • Communicate progress and needs for project completions to AVP of Operations, COO, President CEO, and other members of upper management as needed.
  • Build and maintain systems so there is consistency within each site and across the department.
  • Research and maintain current regulations and guidance documents for programs, departments, and building/property management.
  • Support with expansion projects, research, and events.
  • Attend internal and external training to stay up to date on program changes.
  • Assist with training for staff as needed.
  • Coordinate marketing/publicity needs for the NYC Region Office and other offices, as assigned.
  • Respond in a positive and respectful manner to diversity among the agency's service population and staff.
  • Assist with all other tasks and serve on committees as assigned.
Requirements
  • Bachelor's Degree with a minimum of 3 years' relevant experience.
  • Proficient in Microsoft Office and Google Workspace.
  • Excellent office organization skills and ability to multitask and handle a fast-paced environment and navigate change.
  • Bilingual - English and Spanish is required.
  • Excellent communication and proven human relation skills.
  • Ability to work effectively in a team context.
  • Ability to travel to other agency locations.
  • Valid NYS Driver's License required.
Benefits
  • 160 hour of Vacation
  • 10 Holidays, 3 Personal Days, Medical Appointment Time
  • Supervision available for licensure
  • Medical, dental, and vision insurance
  • Pet and Legal insurance
  • Employee Assistance Program
  • FSA, Transit, and Parking savings accounts
  • Supplemental life insurance, critical illness, enhanced short-term disability benefits
  • 401(k) match up to 6%
  • Corporate Discounts Program
  • Sick Leave Pool
  • Identity Protection

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