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Customer Service Ambassador

2 months ago

West Valley City, Utah, United States Security Finance Full time

**About Us**

Security Finance is a leading provider of financial services, dedicated to helping individuals and communities achieve financial stability and success.

**Job Summary**

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our branch staff, you will be responsible for providing exceptional customer service, building strong relationships with our clients, and helping them achieve their financial goals.

**Responsibilities**

  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with customers, understanding their financial needs and providing personalized solutions.
  • Process loans and income tax returns, ensuring accuracy and efficiency.
  • Stay up-to-date on company policies and procedures, as well as industry developments and best practices.

**Requirements**

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous customer service experience, preferably in a financial services setting.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.

**What We Offer**

  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A comprehensive training program, designed to help you succeed in your role and advance your career.
  • A collaborative and supportive work environment, with opportunities for growth and professional development.