Customer Service Ambassador

4 weeks ago


West Jordan, Utah, United States AlphaGraphics - US403 Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at AlphaGraphics - US403. As a key member of our team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries via phone, email, or in-person
  • Communicate product and service information to customers, addressing their needs and concerns
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
  • Identify opportunities to upsell and cross-sell products and services to customers
  • Develop and maintain a deep understanding of our products and services to provide expert advice to customers
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Experience in customer-facing roles, preferably in a service industry
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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