Customer Service Representative
4 days ago
Role Summary: We are seeking a skilled Customer Service Specialist to join our team at OneMain Financial. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and helpful information to customers regarding their accounts, insurance claims, and payment options.
- Work collaboratively with the customer relations team to resolve complex issues and improve customer satisfaction.
- Process extensions and due day change requests, ensuring compliance with company policies and procedures.
- Perform other duties as assigned by the Customer Relations Team Lead.
Requirements:
- High School Diploma or equivalent required.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive compensation package, including base pay and bonus potential.
- A comprehensive benefits program, including health, dental, and vision coverage.
By applying, you consent to your information being transmitted to OneMain Financial through our data processor, SonicJobs. See SonicJobs Privacy Policy and Terms of Use for more information.
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