Field Operations Assistant

4 weeks ago


Lufkin, Texas, United States Pilot Company Full time
Pilot Company Operations Summer Internship Program

Pilot Company's Operations Summer Internship Program is a paid 10-week, full-time program over the summer offering hands-on experience in management, sales, and store operations while delivering meaningful guest experiences.

As an Operations Summer Intern, you will partner with the Travel Center General Manager's (TCGM) to maintain service and company standards, including managing busy shifts to ensure guest satisfaction and team member efficiency.

You will learn the fundamentals of our Travel Centers and essential attributes of each role, including safety, retail, food, team, guest, and financials.

Key responsibilities include:

  • Managing cash handling and processing transactions for guests
  • Conducting and assisting with weekly scheduling
  • Completing end-of-day reports and other administrative duties
  • Using suggested selling methods to promote and sell products
  • Ensuring quality service is delivered to every guest
  • Maintaining an organized and clean work area
  • Ensuring store conditions meet company standards of cleanliness, safety, and in-stock conditions

Qualifications:

  • Current college or university student
  • High school diploma or equivalent certificate required
  • Minimum two years' completion of bachelor's degree preferred (rising junior or senior year students)
  • Actively pursuing degree in field related to prospective position required
  • Demonstrates strong leadership and ability to work as part of a team
  • Ability to organize and prioritize to meet goals and initiatives
  • Possesses conflict resolution and problem-solving skills
  • Ability to multitask and balance multiple priorities
  • Excellent communication skills with exceptional ability to provide and receive feedback

Pilot Company offers a competitive compensation package, including a starting rate of $19.10 per hour, fuel discount, nationwide medical plan, 401(k), flexible spending accounts, adoption assistance, tuition reimbursement, flexible schedule, and weekly pay.



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