Field Operations Assistant

2 weeks ago


Lufkin, Texas, United States Pilot Company Full time
Pilot Company Operations Summer Internship

Pilot Company, a leading network of travel centers, is seeking highly motivated and detail-oriented students for our Operations Summer Internship Program. As a member of our team, you will gain hands-on experience in management, sales, and store operations while delivering exceptional guest experiences.

Key Responsibilities:

  • Partner with Travel Center General Managers to maintain service and company standards
  • Learn the fundamentals of our Travel Centers and essential attributes of each role
  • Develop skills in guest survey process, core objectives, and standards
  • Complete cash handling training and assist with processing transactions
  • Conduct and assist with weekly scheduling
  • Complete end-of-day reports and other administrative duties
  • Use suggested selling methods to promote and sell products
  • Ensure quality service is delivered to every guest
  • Maintain an organized and clean work area
  • Ensure store conditions meet company standards of cleanliness, safety, and in-stock conditions

Requirements:

  • Current college or university student
  • High school diploma or equivalent certificate required
  • Minimum two years of completion of bachelor's degree preferred
  • Actively pursuing degree in field related to prospective position
  • Demonstrates strong leadership and teamwork skills
  • Ability to organize and prioritize to meet goals and initiatives
  • Conflict resolution and problem-solving skills
  • Ability to multitask and balance multiple priorities
  • Excellent communication skills

Benefits:

  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

Travel Requirements: Up to 40% travel required

Physical Demands: Able to lift up to 30 pounds, stand and walk for duration of assigned shift, stoop, bend, twist, and reach

Work Environment: Exposure to gasoline, diesel, propane, and cleaning chemical fumes, various weather conditions and temperatures, climbing ladders, slip, trip, and fall hazards



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