Customer Service Representative

3 weeks ago


Bloomington, Indiana, United States Lowe's Companies Full time

About the Role

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Lowe's Companies. As a Customer Service Associate, you will play a critical role in delivering exceptional customer service, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Process transactions accurately, handle customer payments, and maintain a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales goals, promote products, and provide excellent customer service.
  • Participate in visual merchandising, maintaining store displays, and ensuring a visually appealing store environment.
  • Meet or exceed sales targets, while maintaining a high level of customer satisfaction.

Requirements

  • 6 months of experience in a retail or customer-facing role.
  • Ability to work a variety of shifts, including mornings, afternoons, and evenings, including weekends and holidays.
  • Physical ability to stand for long periods, lift up to 25 pounds, and move merchandise as needed.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

What We Offer

  • A competitive hourly rate and opportunities for advancement.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional development and training.

Equal Employment Opportunity

Lowe's Companies is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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