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Account Specialist

2 months ago

Chelsea, Michigan, United States American 1 Credit Union Full time
Job Summary

We are seeking a highly skilled and customer-focused Account Specialist to join our team at American 1 Credit Union. As a key member of our branch team, you will be responsible for delivering exceptional member experience through a wide range of financial transactions and services.

Key Responsibilities
  • Member Engagement: Build strong relationships with members, understand their financial needs, and provide personalized solutions to meet their goals.
  • Financial Transactions: Process a variety of financial transactions, including deposits, withdrawals, and transfers, while maintaining accuracy and attention to detail.
  • Product and Service Promotion: Cross-sell and promote credit union products and services to members, ensuring they have access to the financial tools they need to achieve financial wellness.
  • Branch Support: Collaborate with the branch team to achieve sales and service goals, while maintaining a positive and productive work environment.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Prior customer service experience and cash handling or sales experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work independently and as part of a team, and proficiency in PC applications such as Microsoft Office.
What We Offer
  • Competitive Compensation: Competitive wage starting at $16.70.
  • Benefits: Comprehensive benefits package, including health, dental, vision, and paid time off.
  • Opportunities for Growth: Opportunities for professional development and advancement within the credit union.