Front Desk Associate

6 days ago


Nashville, Tennessee, United States free-classifieds-usa Full time

Job Summary: We are seeking a highly skilled and detail-oriented Front Desk / Night Auditor to join our team at the Renaissance Nashville Hotel. As a Front Desk Associate, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring the smooth execution of hotel services.

Responsibilities:

  • Verify and reconcile financial transactions, including cash and credit card payments.
  • Manage and maintain accurate records of guest transactions, including check-in and check-out information.
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Collaborate with other hotel staff to ensure seamless operations and excellent guest experiences.
  • Perform administrative tasks, such as data entry and report preparation.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a front desk or customer service role preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit card transactions.

About Us: Marriott International is a leading hospitality company that values diversity, equity, and inclusion. We offer a range of benefits, including competitive pay, comprehensive training, and opportunities for career growth and development.



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