Medical Appointment Coordinator
3 weeks ago
We are seeking a Medical Appointment Clerk to support our team at General Infomatics, Inc. This hourly position will cover vacation, sick leave, and other employee absences at Keesler AFB, MS.
Main Responsibilities- Schedule medical appointments and determine patient eligibility for services from phone calls, secured messaging, or other methods used for appointment requests.
- Support the Primary Care Manager (PCM) by name processing for appointment and access to care timeframes during allocation of standard appointment types.
- Maintain appointment schedules using a government computer system, such as Composite Health Care Systems (CHCS), AHLTA, or MHS GENESIS.
- Validate eligibility through the Defense Eligibility Report System (DEERS) and maintain accurate and up-to-date patient schedules and logs.
- Receive and electronically deliver telephone messages to PCMs and/or clinic nurses using the government computer system, standard protocols, and individual clinic guidelines as needed.
- High school or GED diploma
- Ability to operate office equipment, such as personal computers, copiers, fax machines, and telephone systems
- At least six months of experience in medical office scheduling
- Ability to type a minimum of 50 WPM (computer keyboard)
- Desired knowledge in systems such as AHLTA, CHCS, and/or MHS GENESIS, and DEERS
- Ability to speak and communicate clearly in English
- Excellent customer service and adaptability
- General medical ethics and telephone etiquette
- Ability to follow instructions and procedures in detail
We offer a competitive hourly rate of $17.20 plus attractive hourly bonuses. This is an on-call only position. We encourage our Veterans and Military Spouses to apply and self-identify during the recruitment process.
Please ensure your resume is accurate and updated when applying for this job. As part of our recruiting process, we will ask applicants to authorize a thorough job verification. Omitted jobs, falsified dates, or any type of misrepresentation will automatically disqualify the candidate.
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