Healthcare Operations Coordinator
7 days ago
Forge Health is a mission-driven outpatient mental health and substance use provider dedicated to delivering high-quality, affordable, and effective care to individuals, families, and communities in need. As a pioneer in behavioral healthcare, Forge Health is leading the charge in driving innovation, improving care delivery, and shaping the future of mental health care.
Our MissionWe are committed to creating lives that are complete and self-actualized, enabling stronger families and communities. Our team is passionate about providing evidence-based mental health and substance use care that drives measurable outcomes.
Job SummaryWe are seeking an experienced Office Manager to join our team in White Plains, NY. The ideal candidate will be an organized, personable, and professional individual with a positive energy and a passion for working in a dynamic healthcare environment.
Key Responsibilities- Manage and coordinate facility operations, including admissions, billing, and collections.
- Provide excellent customer service to clients and families, answering inquiries and addressing concerns in a courteous and professional manner.
- Verify insurance benefits and obtain necessary authorizations.
- Assist clinical staff in providing excellent customer service to clients.
- Perform other duties as required by supervisor.
- 3+ years' experience as an Office Manager in a healthcare environment.
- Experience with verification of insurance benefits.
- Knowledge of substance use disorders and mental health.
At Forge Health, we are committed to providing a comprehensive benefits package that reflects our appreciation of our people. This includes:
- Competitive salary aligned with experience.
- Comprehensive paid time off package.
- Annual time off to volunteer.
- Parental leave.
- Annual continuing education allocations.
- Competitive medical, dental, and vision package.
- Annual subscription to a leading meditation app.
- Environment that fosters professional development, including financing for advanced licensure and certifications.
- Internal supervision opportunities.
- Dedicated, motivated team and chance to be part of a highly ambitious medical startup.
- Modern, elegant, and high-end work environment.
Forge Health is an equal employment opportunity employer. We give equal consideration to all applicants when filling positions without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, actual or perceived disability, genetic information, marital status, and/or any other status not related to an applicant's ability to perform the job duties.
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