Professional Hotel Guest Services Director
1 day ago
We are seeking an experienced Hotel Front Office Manager to lead our front desk team at Westdrift Manhattan Beach. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences, driving revenue growth, and ensuring the smooth operation of our front desk.
Main Responsibilities:- Oversee front desk operations, including check-in, check-out, and guest services.
- Analyze data to optimize room sales, pricing, and inventory allocation.
- Determine staffing needs based on business forecasts and create schedules to balance productivity and customer satisfaction.
- Develop and implement company policies, ensuring compliance with local, state, and federal regulations.
- Inspect and maintain cleanliness, safety, and compliance with hotel standards.
- 1-year front office experience in a hotel setting, preferably with 6 months supervisory experience.
- High school diploma or equivalent preferred.
- Strong customer service skills, ability to work independently and as part of a team.
- Excellent business communication skills and strong time management abilities.
- Ability to adjust staff size daily to maximize productivity or control labor costs without compromising customer service.
- Able to identify situations requiring notification and/or approval from others.
- Must be able to work 50 hours per week, including evenings, weekends, and holidays.
$65,000 - $85,000 per year, depending on experience.
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Hotel Guest Services Agent
1 day ago
Huntington Beach, California, United States Excel Hotel Group Full timeWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at Excel Hotel Group. As a Front Desk Agent, you will be responsible for providing top-notch customer service to guests, handling cash and credit transactions, and maintaining a clean and organized front desk area.Key ResponsibilitiesYour key responsibilities will include:Welcoming...
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Hotel Guest Experience Specialist
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Guest Service Ambassador
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Guest Experience Coordinator
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Redondo Beach, California, United States Sonesta International Hotels Full timeJoin Our TeamSonesta International Hotels is a dynamic and growing hospitality company, and we are seeking a talented and enthusiastic Hotel Guest Room Attendant to join our team. As a member of our housekeeping department, you will play a critical role in ensuring that our guests have an exceptional stay with us.
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Hotel Operations Manager
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Redondo Beach, California, United States Lodging Dynamics Full timeJob SummaryWe are seeking an experienced Hotel Operations Manager to join our team at Lodging Dynamics. This is a challenging and rewarding role that requires strong leadership skills, attention to detail, and the ability to maintain high standards of service excellence.About the RoleThe successful candidate will be responsible for maintaining quality...
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Hotel Service Associate
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Customer Service Ambassador
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Executive Hotel Operations Director
2 weeks ago
Redondo Beach, California, United States Lodging Dynamics Full timeOperations Manager Job DescriptionLocation: Los Angeles Redondo BeachSalary: $60,000 - $80,000 per yearAbout the Role:The Operations Manager plays a critical role in ensuring the hotel's operational efficiency and guest satisfaction. This position oversees various departments, including engineering, housekeeping, reservations, and front desk, to maintain...
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Front Office Director
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15 hours ago
Huntington Beach, California, United States Kimpton Hotel Full timeAbout Kimpton HotelsWe're a San Francisco-born hospitality company that prides itself on its entrepreneurial spirit and zest for life. Our hotels are designed to provide unique and memorable experiences for our guests.Job DescriptionThe Overnight Guest Service Agent is a key member of our team, responsible for creating remarkable guest experiences through...
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Hotel Services Associate
1 day ago
Huntington Beach, California, United States Sonesta International Hotels Full timeKey Responsibilities">As a Guest Room Attendant, your duties will include:">">Cleaning and servicing assigned rooms or areas according to established standards and procedures;">Notifying supervisors when service is completed so rooms may be sold or occupied;">Reporting any room unable to be serviced to supervisor according to established...
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Front Desk Representative
1 day ago
Huntington Beach, California, United States Excel Hotel Group Full timeExcel Hotel Group is a leading hospitality company that offers an exciting opportunity for a Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to guests, processing payments, and ensuring a smooth check-in and check-out experience.Job DescriptionWe are seeking a highly organized and...
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3 days ago
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Luxury Hotel HR Executive
2 weeks ago
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Manhattan Beach Front Desk Supervisor
1 day ago
Manhattan Beach, California, United States westdrift Manhattan Beach Full timeJob Overview:The Hotel Front Office Manager plays a critical role in delivering exceptional guest experiences and driving hotel profitability. This dynamic leader will oversee the front desk operations, ensuring seamless check-ins, efficient reservations management, and personalized service.Responsibilities:Front Desk Operations: Supervise front desk staff,...