Hotel Guest Services Agent

1 day ago


Huntington Beach, California, United States Excel Hotel Group Full time

We are seeking a skilled and enthusiastic Front Desk Agent to join our team at Excel Hotel Group. As a Front Desk Agent, you will be responsible for providing top-notch customer service to guests, handling cash and credit transactions, and maintaining a clean and organized front desk area.

Key Responsibilities

Your key responsibilities will include:

  • Welcoming guests and checking them in/out efficiently and professionally.
  • Processing all payments accurately and securely.
  • Providing guests with information on hotel services and amenities.
  • Maintaining a positive and friendly attitude, even in high-pressure situations.
What We Offer

We offer a range of benefits and perks, including:

  • Competitive hourly rate of $18.00.
  • Excellent medical, dental, and vision insurance.
  • A generous 401k matching program.
  • Ongoing training and development opportunities.

We value diversity and inclusion and welcome applications from qualified candidates.



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