Guest Experience Coordinator

2 days ago


Huntington Beach, California, United States Excel Hotel Group Full time

Are you a motivated and detail-oriented individual looking for a challenging role in the hospitality industry? Do you have a passion for delivering exceptional customer service and working in a fast-paced environment? If so, we encourage you to apply for our Front Desk Agent position at Excel Hotel Group.

Job Summary

This is an exciting opportunity to join a dynamic team of professionals who share your passion for hospitality and customer service. As a Front Desk Agent, you will be responsible for:

  • Checking guests in and out efficiently and professionally.
  • Handling cash and credit transactions accurately and securely.
  • Providing guests with information on hotel services and amenities.
  • Maintaining a clean and organized front desk area.
Requirements and Benefits

To succeed in this role, you will need:

  • A minimum of 1-2 years of customer service experience.
  • The ability to stand for 8 hours and work in a fast-paced environment.
  • Basic knowledge of computers and software, including the ability to use email, word processing, and spreadsheet software.

We offer a competitive hourly rate of $18.00 and a comprehensive benefits package, including medical, dental, and vision insurance, 401k matching, and ongoing training and development opportunities.



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