Technical Sales Support Manager

3 weeks ago


Claremont, United States Prysmian Group Full time
About the Role

Prysmian Group is seeking a highly skilled Technical Sales Support Manager to join our team in Claremont, North Carolina. As a key member of our global sales team, you will be responsible for representing our fiber business unit and driving sales growth in the USA.

Key Responsibilities
  • Develop and maintain strong relationships with cloud, colocation, and telecom operators to influence customer strategic decisions and network deployments.
  • Work closely with sales and R&D to implement and execute strategies to develop new business opportunities for advanced optical fiber systems.
  • Coordinate with Prysmian's international sales teams to open business development interactions with strategic customers.
  • Understand customer business and product requirements, coordinate with sales and R&D portfolio.
  • Recognize market and technological trends, use market research, and attend tradeshows to anticipate future directions for the portfolio and identify innovation opportunities.
  • Drive the successful launch of new products, provide guidance to optimize the current product portfolio, and forecasts.
  • Serve as a primary technical respondent to customer claims.
  • Provide customer training and customer support, both remotely and on-site.
  • Be responsible for product specifications and application notes.
  • Create and maintain product data sheets, create marketing and sales support materials.
  • Identify competitor product development and market strategy.
Requirements
  • Bachelor's in engineering, preferred (opto-) electronics.
Preferred Qualifications
  • Master's or PhD, in an (opto-)electronics or communication engineering discipline.
  • Qualified to graduate or PhD level, preferably in an optical or laser engineering discipline.
About Prysmian Group

Prysmian Group is the world leader in wire and cable manufacturing. From the depths of the ocean to the pinnacles of the world's tallest buildings, we drive new forms of energy and information to each and every corner of the earth. We offer the widest range of services and know-how in the industry.



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