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Shipping and Customer Support Coordinator

2 months ago

Williston, Vermont, United States Johnson Controls International Full time
Join the Johnson Controls Team

At Johnson Controls, we are a global leader in creating smart, healthy, and sustainable buildings. Our mission is to enhance the performance of buildings to benefit people, places, and the planet.

As part of our diverse teams across various industries worldwide, you will have the chance to grow through impactful projects and learning experiences. We are committed to providing our employees with a supportive environment that prioritizes their physical, financial, and emotional well-being.

  • Benefits: Paid vacation, holidays, and sick leave.
  • Comprehensive benefits package, including a retirement savings plan, medical, dental, and vision care – available from day one.
  • Extensive training opportunities, both product-specific and on-the-job, supported by our exceptional internal resources.
  • Commitment to safety through our Zero Harm policy.
  • Scheduling and management support.

Key Responsibilities:

  • Provide administrative assistance.
  • Assist with shipping and receiving tasks.
  • Distribute the Pre-Job Checklist, Leader Observation, and Near Miss metrics to the Service Manager.
  • Monitor and follow up on any open Connected Chiller Setup and inform the Team Lead or Service Manager.
  • Conduct Toolbox Safety Training to ensure 100% safety compliance.
  • Manage inventory in accordance with the Physical Inventory Management Policy and HVAC Service.
  • Perform Universal Waste Reviews and Warehouse Inspections.
  • Review individual goals and progress in Workday.
  • Handle inventory transactions.
  • Participate in the Building Solution North America All Hands Quarterly Meeting and Local Townhall Meeting.
  • Coordinate with CRC to schedule van inspections.
  • Support parts ordering and PO creation.
  • Manage inventory and material effectively.
  • Update the Special Handling field with the date parts were ordered.

Qualifications:

An Associate's degree is preferred; a high school diploma or equivalent is required, along with experience in managing or supporting operations teams. The ability to prioritize work activities based on financial impact to achieve business goals is essential. Proficiency in Microsoft Word, Excel, and PowerPoint is required.

Compensation:
The hiring hourly range is $22-26, determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and market alignment.

At Johnson Controls, we are dedicated to safety and sustainability, playing a vital role in shaping a smarter, healthier, and more sustainable future for buildings and communities worldwide.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.

If you are an individual with a disability and require accommodation during the application process, please visit our website for assistance.