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Customer Service Representative

1 month ago

Williston, Vermont, United States U-Haul Full time
Customer Service Representative Job Description

Are you looking for a rewarding career in customer service? Do you enjoy helping others and providing exceptional service? U-Haul is seeking a Customer Service Representative to join our team

As a Customer Service Representative, you will be the face of U-Haul, providing top-notch service to our customers. You will work closely with our team to ensure that customers receive the help they need, whether it's renting equipment, answering questions, or resolving issues. You will also be responsible for inspecting and maintaining equipment, as well as assisting with inventory management.

We offer a competitive salary, opportunities for advancement, and a comprehensive benefits package, including health insurance, paid time off, and a 401(k) plan. If you're a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply

Responsibilities:
  • Provide exceptional customer service to U-Haul customers
  • Inspect and maintain equipment to ensure it is in good working condition
  • Assist with inventory management and restocking
  • Answer customer questions and resolve issues in a timely and professional manner
  • Work closely with the team to ensure seamless customer service

Requirements:
  • High school diploma or equivalent required
  • Valid driver's license and good driving record
  • Ability to work in a fast-paced environment and provide excellent customer service

Work Environment:

The work environment is fast-paced and dynamic, with moderate risks or discomforts that require special safety precautions. You will be required to use protective clothing or gear, such as masks, goggles, and gloves, to ensure your safety and the safety of others. You will also be required to lift and move equipment weighing up to 50 pounds, assisted or unassisted.

U-Haul is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a culture of health and wellness and offer a range of benefits to support our employees' physical and mental well-being.