Customer Service Representative
3 weeks ago
Empowering Clients, Enhancing Lives
We're seeking a dedicated and compassionate individual to join our team as a Customer Service Associate. As a key member of our wellness community, you'll play a vital role in delivering exceptional customer experiences and promoting the value of Total Body Care.
Key Responsibilities:
- Provide personalized support to clients, addressing their needs and concerns with empathy and professionalism.
- Promote the benefits of our wellness programs, services, and products, educating clients on new and expanded offerings.
- Support clinic flow by greeting clients, scheduling services, and responding to inquiries in a timely and courteous manner.
- Contribute to the growth and retention of our client base through in-person and phone/email outreach efforts.
What We Offer:
- A dynamic and supportive work environment that fosters growth and development.
- A competitive compensation package, including hourly base pay, bonuses, and commissions.
- A comprehensive training program that equips you with the skills and knowledge needed to succeed in your role.
- A range of benefits, including employee referral bonuses, employee assistance programs, and flexible scheduling options.
Requirements:
- A high school diploma or equivalent, with previous retail or sales experience preferred.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Strong critical thinking and problem-solving skills, with the ability to multitask and prioritize tasks effectively.
Join Our Team:
We're committed to creating a workplace culture that values individuality, celebrates diversity, and promotes a sense of community. If you're passionate about delivering exceptional customer experiences and promoting the benefits of wellness, we encourage you to apply for this exciting opportunity.
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