Security Operations Coordinator

4 weeks ago


Waimea, Hawaii, United States Mauna Lani Full time
Job Summary

We are seeking a highly skilled and detail-oriented Security Dispatcher to join our team at Mauna Lani. As a key member of our Security Department, you will be responsible for coordinating the day-to-day operations and performing various administrative tasks. This role requires strong communication and problem-solving skills, as well as the ability to maintain accurate records and files.

Key Responsibilities
  • Monitor and coordinate telecommunication systems, ensuring seamless communication between team members and guests.
  • Utilize proper telephone and radio protocols to respond to emergencies and incidents.
  • Take proactive action to address issues related to the department's function, maintaining a high level of professionalism and guest satisfaction.
  • Maintain and submit accurate records, logs, files, and reports as required, ensuring compliance with company policies and procedures.
  • Monitor alarm and surveillance equipment, identifying potential security risks and taking corrective action.
  • Inspect parcels and packages, issuing paychecks and maintaining secure storage.
  • Coordinate administrative activities, programs, and follow-up assignments, ensuring timely completion and accuracy.
  • Respond to guest and associate accidents, investigating incidents and providing support as needed.
  • Maintain accurate records of lost and found items, as well as keys issued and retrieved under security control.
Requirements
  • High school diploma or equivalent required; relevant experience in a similar position preferred.
  • Valid State of Hawaii driver's license and CPR, First Aid, and AED certification.
  • Working knowledge of computerized systems and proficiency in oral and written communication.
  • Ability to maintain strict confidentiality and portray a high level of professionalism with warmth.
About Us

Mauna Lani is a luxury lifestyle resort located on the Island of Hawaii, offering a unique blend of natural beauty and cultural heritage. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional guest experiences.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. We invite you to join our team and create unforgettable stories in some of the world's most desirable destinations.



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