Housekeeping Department Supervisor

6 days ago


Columbia, Maryland, United States Sage Hospitality Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Sage Hospitality. As a key member of our housekeeping department, you will be responsible for overseeing the daily operations of our housekeeping staff, ensuring that our guests receive exceptional service and that our facilities are maintained to the highest standards.

Key Responsibilities
  • Supervise and Coordinate Housekeeping Staff: Provide guidance, training, and coaching to ensure that our housekeeping staff are equipped to deliver exceptional service and maintain our facilities to the highest standards.
  • Inspect and Monitor Housekeeping Operations: Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure that they are clean, tidy, and well-maintained.
  • Manage Housekeeping Schedules and Assignments: Create and manage schedules and assignments for our housekeeping staff to ensure that our facilities are maintained to the highest standards.
  • Respond to Guest Requests and Concerns: Respond promptly and professionally to guest requests and concerns, ensuring that their needs are met and that they receive exceptional service.
  • Maintain Accurate Records and Reports: Maintain accurate records and reports of housekeeping operations, including guest feedback and concerns.
Requirements
  • Education and Experience: High school education or equivalent experience, with at least one to two years of experience in a related position.
  • Knowledge and Skills: Working knowledge of housekeeping operations and hotel services, policies, and procedures. Supervisory skills and ability to work effectively in a team environment.
  • Physical Demands: Ability to lift up to 50 pounds, push and pull housekeeping carts and vacuum cleaners, and stand for long periods of time.
Benefits
  • Medical, dental, and vision insurance
  • Paid time off
  • Health savings and flexible spending accounts
  • Basic Life and AD&D insurance
  • Eligible to participate in the Company's 401(k) program with employer matching
  • Employee Assistance Program
  • Tuition Reimbursement
  • Great discounts on Hotels, Restaurants, and much more


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