Client Relations Specialist
2 weeks ago
Acerca de Stellantis
Stellantis Financial Services (SFS) es la compañía de financiamiento cautivo de un destacado fabricante de automóviles con marcas icónicas como Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move y Leasys.
Estamos en plena expansión, ofreciendo oportunidades de avance profesional dentro de nuestro equipo de clase mundial. Únete a nosotros para mejorar la experiencia del cliente a través de nuestros productos y servicios.
Rol del Trabajo
Un Especialista en Relaciones con Clientes es responsable de gestionar cuentas morosas de hasta 119 días de atraso mediante llamadas entrantes y salientes. El enfoque principal es negociar acuerdos de pago, localizar cuentas y apoyar a los clientes en la resolución de problemas financieros, todo mientras se adhiere a políticas y procedimientos establecidos.
Requisitos
- Habilidades de comunicación profesional
- Experiencia en atención al cliente
- Fuerte dominio de herramientas informáticas
- Capacidad para realizar múltiples tareas en un entorno dinámico
Beneficios
- Salario competitivo
- Posibilidad de bonificación mensual
- Bonificación por referidos
- Horario de trabajo flexible
- Ubicación de oficina atractiva
Calificaciones
- Diploma de secundaria/GED
- Conocimiento de MS Excel y MS Word
- Habilidades efectivas para resolver problemas
- Capacidad para manejar situaciones estresantes
Stellantis Financial Services se compromete a proporcionar oportunidades de empleo equitativas. Valoramos la diversidad y buscamos crear un ambiente de trabajo acogedor para todos los empleados.
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